Customer Service / Make A Claim

How to Contact Farmers

For any insurance claim, you can contact Farmers Insurance directly and a representative will help you. Their toll free number is 1-800-435-7764. They are available 24 hours a day and seven days a week. Be sure to have as much information collected such as day, time, details of the event before you call.

How to Contact Mikeal Taylor

You are also welcome to contact Mikeal Taylor Insurance Agency during work hours for coverage questions or customer service. We do not formally handle your claim, but can give you advice along the way. If you contact us during off hours, leave a message and we will get in touch with you as soon as we can.

How Insurance Claims Work

1. Visit farmers.com or call the toll free 1-800-435-7764 number. If online, enter your login and/or account information and start a claim. If calling, have your Farmers account information ready.
2. Provide the details of your claim. The information needed will depend upon what type of claim you are making. The more information you can provide, the better. But if you don’t have all the information yet, that’s fine, you can at least get the claim process started. Check with Farmers as to the required timeframes for filing a claim.
3. You can call Farmers customer service or visit the Farmers website to check on the status of your claim. Be sure to contact Farmers if any information changes that pertains to your claim.

If your claim involves working with another insurance company, contact our office for a list of phone numbers and websites.

How to Update Your Information

Finally, contact us any time to discuss the details of your coverage. If something significant has changed in your life, it’s a good idea that you look at your insurance policies to make sure you are still properly covered. Also let us know about any change of address, phone, email, marital status, family members, or a name change.